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Privacy Policy

Origen Roasters owns this site and manages your specialty coffee data.

We have adopted this Privacy Policy to outline how we process information collected through our store, where we offer fresh Colombian crops. Your privacy is vital, so please read these terms before placing an order for our single-origin beans.

We handle your personal data with artisanal care to guarantee its security and confidentiality.

Information we collect:

When you visit Origen Roasters, we automatically collect device info, including your browser, IP, and time zone. As you browse our 16-ounce degassing bags or ground coffee selections, we track which products you view and how you navigate the site. This is “Device Information.” We also collect data you provide (Name, Shipping Address, Payment info) during checkout to fulfill your order and ship our latest harvest directly to your door in North American / Global Specialty Coffee markets. We process this to ensure you receive the highest quality direct-trade beans as efficiently as possible.

Why do we process your data?

Our priority is data security; we only process minimal data necessary to maintain our storefront and process your coffee orders. Automatic info is used to prevent abuse and analyze site traffic trends. This statistical data remains anonymous and does not identify individual coffee lovers.

You can browse our Colombian selections anonymously. However, to receive our newsletter or buy beans, you must provide details like your email, name, and city. Without this, we cannot ship your 16-ounce bags or send updates on new single-origin crops. If you are unsure which details are required, feel free to reach out to us at hello@origenroasters.co.

Your rights:

As a global customer, you have specific rights regarding your personal information:

  • The right to be informed.

  • The right of access.

  • The right to rectification.

  • The right to erasure.

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

  • Rights regarding automated profiling.

To exercise these rights, please contact our roasting team using the information below.

We process your information to fulfill contracts (like orders for whole beans) or pursue legitimate interests. Note that your data may be transferred to our processing centers in North American / Global Specialty Coffee regions to ensure the most efficient delivery of your coffee.

Links to other sites:

Our store may link to partner sites or coffee blogs not owned by us. We are not responsible for their privacy practices. We encourage you to check their policies when leaving our site.

Information security:

We secure your data on protected servers to prevent unauthorized access. We maintain administrative and physical safeguards to protect your personal details. However, no digital transmission is 100% secure, though we strive for excellence in all our artisanal processes.

Legal disclosure:

We will disclose information if required by law to comply with legal processes, protect our rights, ensure your safety, or investigate potential fraud, all in good faith.

Contact us:

To learn more about this Policy or your personal rights, please email our dedicated support team at hello@origenroasters.co.